Leo and Tom arrived right when they said they would. With short notice, Leo ordered, picked up and ultimately installed the (moldy) rubber seal on my 11 year old Neptune stackable washer/dryer. He was kind, knowledgable, clean, conscientious, fairly priced and all around fantastic. He also diagnosed my 11 year old KitchenAid dishwasher as too costly to repair instead of taking me down the rabbit hole of repairing something that just needed replacing. Thank you Leo, you made me an overwhelmingly happy customer!!