We were glad that Tom was able to fix our refrigerator. Since we were at work, my sister-in-law was home and scheduled him to come one day in advance and because he was available, he came a little earlier than planned. He diagnosed the situation, provided a fair quote, and allowed my sister-in-law to consult with my husband and me before proceeding with the repair on the same day. Tom was friendly, approachable, and overall helpful. We appreciated the discount available on Yelp since we were first-time customers, as well as the smooth payment process that provides an e-receipt. We’d gladly consider using their services again.