So I had to use them again.. my dryer wouldn’t run. I gave them a call Friday and gave me a Monday 11-1 service hour. That’s fine no need to wash over the weekend. Came at 12 and was out before 1. So he took out a sock from the drum that had gone down the lint remover vent . So sad that by human error it coast me $80 to fix but not bad better than buying a new dryer. The man was nice a quick to the point. Thanks for reading