We had a leak problem with our 2 year old Whirlpool washer and had been dealing with California Appliance Repair (see my review on here) and that experience was an absolute nightmare. When we got sick of their incompetence, we called Leo. He came out the very next day, looked at our washer for about an hour and FIXED IT right then and there. He diagnosed the problem and explained it to us in detail, adding that some techs don’t know what they’re doing so they either make-up something, or say they need to order parts and they’ll come back when the parts come in, but then they don’t come back (which is exactly what we experienced).
Anyway our only regret is that we didn’t call him first. He was on time, worked quickly and efficiently, and the price was reasonable.