Crystal H. Stratford Square, Long Beach, CA

Tom is the repair person you would want to service your appliances. When he first arrived, without us asking, he noticed we didn’t wear our shoes inside the house, so he took off his shoes. This is evident of his respect for people, in general. Then, he got right to assessing our refrigerator issue, and gave us the diagnosis. We showed him the manufacturer part that we had, and he completely geeked out on it. This shows how passionate he is in his line of work. He wasn’t pushy, he gave us the right diagnosis, he gave us the cheapest and most effective solution. He is certainly not out to rip you off; rather, he is there to truly help. Thank you, Tom!